NTT DATA has announced the international launch of its next-generation Smart AI AgentTM . The advanced AI tool plays a key role in the company’s strategy to expand the adoption of generative AI (GenAI). The Smart AI AgentTM is projected to generate a target value of USD 2 billion by 2027.
Designed to enhance workforce capabilities, the Smart AI AgentTM autonomously extracts, organizes, and executes tasks based on user instructions. By streamlining complex processes, the AI solution boosts efficiency across industries, enabling businesses to accelerate the integration of GenAI, optimize workflows, and drive productivity.
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NTT DATA’s Smart AI AgentTM is already transforming operations in various sectors. In the automotive industry, it enhances DevOps data analysis, boosting efficiency. The banking sector is leveraging the AI tool to streamline regulatory reporting processes, while a leading gas manufacturer is using it to optimize the marketing cycle, demonstrating its broad impact across industries.
Key capabilities of the Smart AI AgentTM include:
- Task Planning: Automating complex workflows by autonomously dividing tasks into streamlined processes.
- Multi-Agent Collaboration: Enabling multiple AI agents to work together on workflows for improved efficiency and effectiveness.
- Advanced Retrieval-Augmented Generation (RAG): Providing contextual searches of internal corporate data for higher quality results.
- Agent Operations: Generating validation data from business documents to optimize operational processes.
- User-in-the-Loop (UITL): Coming in March, 2025, UITL capabilities will continuously improve agent workflows based on user feedback, creating a cycle of autonomous optimization.
Yutaka Sasaki, President and CEO, NTT DATA, said, "The launch of our Smart AI AgentTM is a direct response to the growing demand for tools that unlock the full potential of generative AI. At NTT DATA, we're committed to pioneering innovation that drives enterprise success. Smart AI AgentTM is designed to ease operational burdens, drive adoption, and help businesses realize the true value of AI technology."
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NTT DATA’s Smart AI AgentTM offers an end-to-end solution, encompassing consulting, implementation, and ongoing support to ensure seamless business integration. While many companies utilize public cloud services for generative AI, security-conscious enterprises require private cloud solutions. NTT DATA provides infrastructure for both environments, ensuring data security and regulatory compliance.
Moreover, the Smart AI AgentTM helps address the global talent shortage by automating repetitive tasks, allowing employees to focus on strategic and high-value work.
The AI solution will first launch in the U.S., China, and select European countries, with plans for broader global expansion in the near future.
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