Rakuten Mobile has announced that their mobile carrier service now has over 7 million subscribers as of June 16, 2024. In just over two months since reaching 6.5 million subscribers, the entity has successfully added 500,000 more, making this the largest increase in three months since launching the Rakuten UN-LIMIT VII plan.
Dialog Axiata PLC, the top connectivity provider in Sri Lanka, and Telekomunikasi Indonesia International (Telin), the international arm of Telkom Indonesia, have signed a new Master Service Agreement (MSA). Under this agreement, Telin will exclusively provide managed services for international A2P SMS traffic and international voice termination traffic to Dialog.
Globe Telecom has formed a dedicated group to spearhead its AI technology adoption and has consequently created a Chief AI Officer (CAIO) role to lead the division.
MYCOM OSI, a top independent provider of network assurance and service experience assurance solutions for some of the largest communications service providers (CSPs) globally, announced at FutureNet World 2024 in London on April 16-17 that its Service Experience Assurance Solution (enhanced with SOC Automation) has delivered impressive results for the NOC/SOC (network operations center/service operations center) of Globe Telecom—the leading mobile network operator and digital solutions platform in the Philippines.
CDNetworks has announced a substantial upgrade to its digital network in South and Southeast Asia (SSEA), increasing its capacity by 10 Tbps. This upgrade is designed to enhance and support the region’s digital infrastructure, addressing the growing demand for digital services.
PLDT Inc. and Smart Communications, Inc. in the Philippines are taking their cloud initiatives to the next level by establishing the Cloud Center of Excellence (CCOE). This move aims to create a more customer-focused and future-proof workforce.
True Corporation has introduced artificial intelligence (AI) solutions to enhance customer service and boost productivity in Thailand. During an event called "AI Gets Real," the company showcased virtual service agents, smart retail solutions, and AI-powered content. True Corporation aims to automate all repetitive processes by 2027, making AI a crucial factor for success.
M1 Limited (M1), a prominent telecommunications company in Singapore, has introduced its fresh sonic branding—a unique musical composition carefully designed to reflect the essence of the brand.
The Ministry of Transport and Communications (MOTC) in Myanmar has deployed TrueConf’s self-hosted software for the implementation of its private cloud for video conferencing and team messaging.
Indonesian telecommunications company, Telkomsel, has introduced an eSIM service for local customers, becoming the last major operator in the country to do so. The industry is eagerly awaiting upcoming eSIM regulations from the telecoms regulator, Kominfo.
