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CelcomDigi Berhad, through its Innovation Centre, has formed a strategic partnership with KPJ Healthcare Berhad to enhance access to healthcare across borders using telemedicine.

This collaboration will utilize advanced telemedicine solutions to provide specialized treatments, offer cost-effective care internationally, and make high-quality medical services available to patients world-wide. The goal is to position Malaysia as a top destination for healthcare tourism.

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Partnership Benefits

Telemedicine will improve access to care by connecting patients with international specialists, especially those in remote areas. It will also reduce costs by eliminating the need for travel and accommodation, making specialized healthcare more affordable. Patients will receive faster access to consultations and second opinions from Malaysian specialists, ensuring seamless care post-treatment and follow-ups for better recovery management.

The partnership aims to overcome geographical and financial barriers that often hinder patients from seeking necessary medical care. This will establish Malaysia as a leader in health tourism and digital healthcare innovation, attracting both local and international patients seeking high-quality and cost-effective healthcare solutions.

The Memorandum of Understanding (MoU) was signed by Shahril Mizani Ariffin, Chief Digital Officer, KPJ Healthcare Berhad, and Kugan Thirunavakarasu, Chief Innovation Officer, CelcomDigi, during the official launch of the National AI Office. The event was attended by YB Gobind Singh Deo, Minister of Digital, Malaysia.

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Transforming Healthcare with AI

Thirunavakarasu, stated, “This partnership with KPJ is a significant step in transforming healthcare delivery in Malaysia and beyond. By embracing telemedicine advancements, we are breaking down barriers to healthcare access, ensuring patients receive personalized services no matter where they are. This collaboration empowers patients and providers to enhance efficiency, improve outcomes, and redefine the patient experience.”

Chin Keat Chyuan, President and Managing Director of KPJ Healthcare, added, “Our commitment to patient-centric care drives us to explore innovative solutions that enhance patient outcomes and experiences. Through this partnership, we aim to integrate advanced technologies like AI and telemedicine to revolutionize healthcare delivery.

“AI improves efficiency and accuracy through predictive diagnostics, personalized treatment plans, and proactive disease management. Telemedicine expands access to specialized care and provides continuous remote support. These advancements will contribute to a robust healthcare ecosystem that redefines patient-centered care and creates a healthier, more connected future for all.”

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