Indosat Ooredoo Hutchison (Indosat) has long been dedicated to protecting customer personal data as digitalization grows in Indonesia. The company not only focuses on providing services that connect and empower people but also prioritizes security and privacy, which are essential rights for every customer.
Vikram Sinha, President Director and CEO of Indosat, emphasized the importance of personal data security in building customer trust. He stated that while their mission is to connect and empower every Indonesian through digital technology, they are also committed to maintaining high standards in data protection.
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Empowering Society Through Safe Digitalization
As part of this commitment, Indosat has introduced IMSecure—a data security solution under the IM3 brand—to safeguard customers from digital threats like identity theft and cyberattacks. This technology was developed in collaboration with a global digital security company to ensure top-notch protection standards.
IMSecure not only protects customers but also supports Indosat's goal of empowering society through safe digitalization. As more Indonesians go online, the need for personal data protection increases. IMSecure allows customers to benefit from digitalization without compromising their data security.
Indosat has also launched initiatives to enhance personal data protection in line with PDP regulations. This includes a data privacy awareness program for employees, data type mapping, PDP compliance assessments, and the development of technical policies to manage personal data securely.
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To prevent data breaches, Indosat has implemented advanced data protection systems and tools that comply with PDP regulations and safeguard personal data from security threats, even when using third-party services.
In addition to these efforts, Indosat is focusing on building trust in the digital ecosystem through initiatives like IMSecure and digital literacy programs. These programs educate the public on recognizing and avoiding digital threats, maintaining online privacy, and emphasizing the importance of personal data protection.
Sinha concluded by stating that security is crucial for sustainability and trust in the digital ecosystem. Indosat is committed to innovating in personal data protection to ensure that everyone connected through their network can do so safely and confidently.
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