XL Axiata has partnered with CIMB Niaga to synergize their respective services and provide customers in Indonesia with an improved banking and digital experience.
Lani Darmawan, president director of CIMB Niaga, believes that the banking and telco industries are integral to the economic growth of the country. Both industries can influence the behavior of consumers who use digital services for communication and financial transactions. As a result, the conjoining of CIMB Niaga and XL Axiata services is intended to be not only a driver of business growth for both firms but also an ideal contribution to the national economy.
"We are proud that, in the month of our 68th Anniversary, CIMB Niaga, as the second largest national private bank in Indonesia, established a strategic partnership with XL Axiata, the leading mobile telecommunications operator in Indonesia. This collaboration between major players in the banking and telecommunications industry will certainly provide mutual benefits for both companies and their consumers. We hope that this effort can increase financial inclusion, expand digital access and support a cashless society in Indonesia," said Lani Darmawan.
Meanwhile, Dian Siswarini, president director & CEO of XL Axiata, said, "XL Axiata welcomes the strategic cooperation with CIMB Niaga; this is in line with our focus to continuously improve service quality and provide more benefits to our loyal customers and the Indonesian people. With the increasing digitization of the financial services industry, supported by more customers using digital channels to bank, telecommunications companies are well positioned to offer financial services through their network infrastructure, including XL Axiata."
This partnership is true to CIMB Niaga’s mission of providing universal banking services not just in Indonesia but in ASEAN countries as well. This will also help the bank deliver simple and practical services to the community. For XL Axiata, this relationship is in accordance with the company's mission to bring the world closer together in a simple way in order to provide a better life for its consumers.
