ZTE Corporation, a global leader in integrated information and communication technology (ICT) solutions, recently received the ‘Asia Best Digital Transformation Award’ at the 2024 Telecom Review Excellence Awards.
The announcement was made during the 18th edition of the Telecom Review Leaders’ Summit in Dubai. The Telecom Review Excellence Awards recognizes individuals and organizations that have made significant contributions to the telecommunications sector through innovation.
In today's digital and intelligent world, rapid digital transformation is crucial to meet the increasing demand for high-quality networks and exceptional user experiences. ZTE is at the forefront of digital network deployment, leveraging big data and AI to create intelligent networks that evolve towards higher levels of intelligence. ZTE's intelligent O&M services start at the network element level and extend across different layers, ensuring a structured and domain-specific evolution of digital and intelligent capabilities.
By deploying integrated, self-intelligent networks focused on performance and user experience, ZTE has supported numerous global operators in their digital transformation journeys. Through its OSS O&M management platform and VMAX big data analysis platform, ZTE enables operator clients to create real-time visual dashboards for network alarms, performance metrics, user experience data, and complaint handling information.
Leveraging AI technology, ZTE predicts potential faults and provides early warnings, helping maintenance teams take proactive measures and plan network expansion effectively. ZTE has made significant progress in network fault and complaint handling by enabling autonomy and collaboration across domains, creating an automated closed-loop process for self-repair and optimization in intelligent networks.
Partnering with multiple operators for managed service projects has resulted in decreased O&M costs, increased network traffic, user base growth, reduced fault occurrence rates, and improved business quality indicators.
Moving forward, ZTE will continue to enhance its proactive O&M model, focusing on user perception and the value O&M concept to help global customers improve network quality, unlock the digital economy's potential, and embrace the future of high-level intelligent networks.
