The number of confirmed COVID-19 cases in New Zealand crossed 1,150 as of 19th May 2020. The country has taken stringent measures, including a one-month national lockdown, which started on 25th March 2020, to curb the pandemic. The telecommunications service providers in New Zealand are effectively tackling the situation and providing maximum support to their customers both in terms of network coverage and financial assistance, says GlobalData, a leading data and analytics company.

Read more: New Zealand telcos fight pandemic without compromising customer support

If you’ve been stuck in a long phone queue waiting for customer service since Covid-19 hit, you're not alone with many call centres closing. However, one local NBN provider has transitioned even its call centre workers to home offices.

Read more: Tangerine Telecom adapting seamlessly to business demands despite COVID-19

ZTE Corporation announced that it has helped China Mobile promptly launch the cloud classroom service based on the IPTV platform, introducing massive high-quality educational resources to students for online classes. By means of this service, students can take open classes given by famous teachers on TV at home, allowing students to keep learning even with classes suspended during the outbreak of COVID-19.

Read more: ZTE, China Mobile revolutionize online learning using cloud service

April 2020 is a significant milestone for StarHub; it marks the company’s 20th anniversary since launching commercial operations. Due to the current challenges that COVID-19 has brought upon the world, the company has halted celebrations and is instead, donating its 20th anniversary marketing budget of $200,000 to a more meaningful cause and further support the community. This initiative is in addition to the newly created StarHub Cares COVID-19 Fund supporting initiatives that help cushion the impact on healthcare staff, patients, lower-income seniors in rental flats and lower-income households.

Read more: StarHub prioritises community with new initiative combatting COVID-19

NTT Ltd., a world-leading global technology services provider, announced the launch of its new Software Defined Infrastructure services portfolio, complementing its existing suite of services. The move to software-defined infrastructure (SDI) is driven by businesses’ demand to reduce time to value, lower costs and enabling businesses to scale up and down, as their needs change.

Read more: NTT introduces new SDI services as business demand spikes

PCCW Global, the international operating division of HKT, Hong Kong’s premier telecommunications service provider, and Beijing UniStrong Science and Technology Corporation Limited (UniStrong), a world leading spatial-temporal product and service provider, will collaborate in the rapidly growing field of Global Navigation Satellite System (GNSS) technologies, unlocking exciting new concepts and services especially suited to the telecommunications and aviation industries. 

Read more: New services abound with PCCW Global, UniStrong alliance

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